Wink Eat is run by a small team that reads every message. Here is how to reach us, and who to write to for what.
01Help with an order
For anything about an order that is on its way — a delay, a change, the delivery address — the quickest help is from the order page, where you can call the restaurant directly. For a missing, wrong or damaged item, or a refund, contact us with your order number:
- Phone: +91 62045 49968
- Email: winkgetmeal@gmail.com
- Support hours: 10:00 am to 10:00 pm, all days
We reply to emails within 24 hours. Problems with food need to be reported within 2 hours of delivery — see the Cancellation & Refund Policy.
02For restaurants
To list your restaurant on Wink Eat, register as a partner; we will help you set up your menu and table QR codes. Restaurants already on Wink Eat can sign in at the restaurant login or write to winkgetmeal@gmail.com about payments and settlements.
03Registered address
Chandrabhan Kumar Yadav
Mishrabatarahan, Gopalganj, Bihar 841438
04Grievance Officer
If your complaint has not been resolved, write to our Grievance Officer, Chandrabhan Kumar Yadav, at winkgetmeal@gmail.comwith “Grievance” in the subject line. We acknowledge every grievance within 48 hours and resolve it within one month, as the Consumer Protection (E-Commerce) Rules, 2020 require.
Questions about this document?
Wink Eat is operated by Chandrabhan Kumar Yadav. Write to us or call during 10:00 am to 10:00 pm, all days.